Shipping and Delivery Policy
1. Introduction
This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products and services provided by Zeal Point. By purchasing or using our products and services, you agree to the terms outlined in this policy.
2. Shipping Policy
2.1. Physical Products
Zeal Point does not currently offer physical products. All services provided are digital and do not involve shipping.
2.2. Digital Products and Services
For digital products and services, delivery will be provided electronically via email, download link, or through your account on our website. You will receive instructions on how to access the digital product or service immediately upon successful purchase or subscription.
3. Delivery Times
3.1. Digital Deliveries
- Immediate Access: Access to digital products or services will be granted immediately after payment confirmation.
- Service Commencement: For custom services or projects, the commencement of work will be based on the agreed-upon schedule, and updates will be provided according to the project timeline.
3.2. Service Delivery
The timeline for delivering services such as software development or IT consulting will depend on the nature and scope of the project. You will be provided with an estimated delivery schedule before the start of the project.
4. Shipping Costs
As we do not offer physical products, there are no shipping costs associated with our services. For digital products and services, there are no additional charges beyond the purchase price.
5. Changes to Delivery Addresses
For digital products and services, address changes are not applicable. If you need to update contact information for receiving digital products or services, please do so through your account settings or by contacting our support team.
6. Issues with Delivery
If you experience any issues with the delivery of digital products or services, please contact us immediately at support@zealpoint.in. We will work to resolve any issues promptly and ensure you have access to the purchased product or service.
7. Refunds and Cancellations
Refunds and cancellations for digital products and services are subject to our Cancellation and Refund Policy. Please refer to that policy for details on eligibility and processes.
8. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after any such changes constitutes your acceptance of the new policy.
9. Contact Us
Zeal PointAddress : Changsari, Kamrup (Assam) , Pin - 781101
support@zealpoint.in